West Terminal

The West Terminal is located at the West Harbour and it concentrates on traffic to Tallinn. There is also a regular passenger ship link to St. Petersburg. The terminal has luggage lockers, a restaurant, café, kiosk, an ATM, money excange office (open when the St. Petersburg ship is there) and the Eckerö Line, St. Peter Line and Tallink Silja Oy service points.

Smooth border crossings

Passengers at Port Of Helsinki West Terminal can now use three automated border control gates, which are for arriving and departing passengers.

EU, EEA and Swiss nationals with biometric passports are able to take advantage of the automated border control gates.
Please note that passengers travelling with an infant or wheelchair must use the manual border control line.

How to use the automated border control gates (pdf, 78,69 kB)

Open:
mon-fri 5.30 - 01.00
sat 05.30 - 24.00
sun 5.30 - 01.00

Address: Tyynenmerenkatu 8 (former address Hietasaarenkuja 8), 00220 Helsinki
Tel. +358 9 310 33820 / +358 500 813 024 (mon-sat 6.30 – 23.30 and sun klo 8.30-23.30)

Services

► Terminal Service Map

St. Peter Line Ltd (1. floor)
Tel . +358 9 61872000

Check-in
13.30-15.30 (departure at 16.00 / 16.30)
15.30-18.30 (departure at 19.00)

Ticket sales
Mon-Fri 9.00-17.00

Eckerö Line Ab Oy (2. floor)
Tel. +358 600 04300

Check-in
mon-sun 7.00-8.00 and 14.00-15.00

Ticket sales
mon-fri 7.00-20.00
sat-sun 7.00-15.30

Telephone sales and service
Tel. +358 6000 4300 (1,75 e/call + local network charge)
mon-fri 8.30-20.00
sat-sun 09.00-15.00

Tallink Silja Oy (2. floor)
Tel. +358 9 180 4729/no booking

mon-fri 6.15 - 00.30
sat 6.15 - 22.30
sun 6.15 - 00.30

The Border Guard
Tel. +358 71872
6200

ATM (1. floor)

Money exchange (1. floor)
The Change Group
Tel. +358 9 2707 0076

Restaurant (2. floor)
mon - sat 6.00 - 10.30 and 12.30 - 19.00
sun 8.00 - 11.00 and 12.00 - 19.00

Cafe (2. floor)
mon - tue 6.00 - 19.00
wed - sat 6.00 - 21.30

sun 6.30 - 19.30

Kiosk (1. floor)
mon - sat 6.30 - 21.00
sun 8.00 - 11.00 and 12.30 - 22.00

Luggage lockers
maintenance tel. +358 50 568 1755
The size of the big locker is 45 cm wide, 60 cm high and 90 cm deep.
Small one is 24 cm wide, 24 cm high and 77 cm deep.
Small locker 2 €/ for each day or part thereof and big 4 €/ for each day or part thereof, max 7 days.

Chargeable Internet + phone (1.floor)

HSL ticket machine (1.floor)
You can buy single tickets and day tickets for 1 - 7 days, as well as load your Travel Card.
You can pay with coins or using a debit or credit card with a chip. The ticket machines do not accept notes.

Finland’s found property service
Tel. +358 600 41006 (1,67 €/min + pvm)
mon-fri 9.00 - 18.00

www.loytotavara.net

Parking

Parking lots in West Harbour front of the terminal (pdf, 87,9 kB)

Long-term parking P1 (unlimited parking time)

  • First six hours 2,00 €/h
  • Following eight hours 1,00 €/h
  • After that 0,60 €/h

Operates with cash: 0,20 €, 0,50 €, 1 €, 2 €, 5 €, 10 € and 20 € or with any debit or credit card with a chip.
Notice! The parking meter doesn't give change

The Port of Helsinki’s long-term parking lots are under video surveillance, and images are recorded. However, vehicle-owners themselves are responsible for any damages incurred in the parking lots.

Short-term parking P3 (max. 2 h)

  • 2,00 €/h

Operates with cash: 0,20 €, 0,50 €, 1 €, 2 €, 5 €, 10 € and 20 € or with with any debit or credit card with a chip.
Notice! The parking meter doesn't give change

Parking can also be paid for using a Comet parking payment device, by which the hourly parking rate is based on the first hour's parking rate for each of the city of Helsinki's payment zones. This particular payment method results in a rate that is higher than rates resulting from the use of other modes of payment.

Refunding of parking fees in the event of a fault

Driving directions

Driving directions (pdf, 77,6 kB)

Public transport

Tram 9

Connections

Railway station (3,5 km) Tram 9, get off at Rautatientori stop.
Kamppi bus terminal (2,4 km) Tram 9, get off at Kampintori stop.
Helsinki airport (23,8 km) Tram 9, get off at Rautatientori stop. Transfer either to bus 615 or 615T.
Finnair City Bus leaves from Elielinaukio.