Port of Helsinki
16.12.2019 //
Veikko Somerpuro

The Katajanokka terminal is getting a facelift

There’s been plenty of clatter and din at the Katajanokka terminal this autumn. The terminal is getting a facelift for the 2020 summer season.

The renovations in Katajanokka are focusing on both the travel experience and smooth-running operations: a successful sea voyage begins with a pleasant and functional terminal. 

An infodesk for passengers will be located in the centre of the terminal’s main entrance hall.  A stage will be built on the second floor for entertainment, experiences and travel information. There will also be an experience wall displaying both advertisements and seaside landscapes.

“The experience wall is actually a huge multimedia display that can be seen from anywhere in the waiting area, including restaurants,” says the Port of Helsinki’s Real Estate Manager, Joni Nyholm.

The terminal’s surfaces, signage and restrooms will all be renewed during the renovation. The furniture in waiting areas will be updated, and charging points for phones will also be added. The old check-in gates will be replaced with new ones, and more gates will be added.

The Port of Helsinki has conducted comprehensive passenger surveys on the terminal’s functionality and customer satisfaction. Customers would like more variety in restaurant and café services, and there are plans to develop these for Katajanokka residents as well. One of the aims of the renovation is for the terminal’s entrance floor to provide not only better service for passengers but also to offer a more diverse range of services to make locals’ daily lives that little bit easier.

“It’s based on the same idea that you’ll find in the Port’s strategy: to make the port part of the city and the city part of the port. Our planning has previously focused on cruise passengers, but we’re now taking a wider view that also includes Helsinki residents,” says Nyholm.

“The Katajanokka area is a crossroads for many types of traffic. We want people to come to the terminal to top-up their travel cards or just have a bite to eat.”

The Katajanokka ferry terminal will remain open to Viking Line passengers throughout the renovations. The renovation of the second floor will be completed in time for the winter half-term, and the entrance hall in time for Midsummer.