Parking fee’s refund in fault situations

Did you run into fault situation when paying your parking fee at Port of Helsinki car park? Did you receive “Oston peruutus / Pyydä palautusta” –receipt form the parking meter? Please fill in this form to get a refund.

Please fill in ALL the below mentioned details in English for parking fee’s refund IN EUROS.
Your bank account has to accept EUROS.
Please notice, that we need your BANK ACCOUNT (IBAN), NOT credit card number.


Bank details

Additional information

Attach the scanned "Oston peruutus / Pyydä palautusta" receipt and other receipts (or photographs of the receipts) here.
Unlimited number of files can be uploaded to this field.
100 MB limit.
Allowed types: txt rtf pdf doc docx ppt pptx odp xls xlsx ods jpg png gif jpeg.

I have read the Port of Helsinki Ltd.'s Privacy Notice and I accept that the Port of Helsinki will use my information in connection with the processing of parking fees. The information is located in Finland and will be stored for a maximum of 6 months.

Alternatively, you may print the form here, fill it and return it and the original ”Oston peruutus / Pyydä palautusta” receipt or it’s scanned version by mail:

Port of Helsinki Ltd
Parking inspection
P.O.BOX  197