Coronavirus – instructions for passengers

28.9.2020 10:56:00
News
Matkustajien opastusta terminaaleissa lisätään

The World Health Organization (WHO) has declared the COVID-19 epidemic to be a global pandemic. This exceptional situation affects travel safety everywhere in the world.

The Finnish Government has decided on restrictions on entry into the country, which enter into force on 28 September. Restrictions on entry was reintroduced for traffic between Finland and Estonia, Germany and Sweden, among others.  A 10-day period of self- quarantine period is recommended for travellers arriving in Finland. 

Restrictions on entry allow only return traffic to Finland, transit traffic, work-related travel and travel for other essential reasons. 

However, from Monday 28 September, people are able to come to work in Finland from Sweden and Estonia without a self-isolation period. 

Read more: September 24, 2020: Restrictions on entry into the country to be tightened due to COVID-19

The instructions for border traffic issued by the Border Guard

Questions concerning border traffic   


Measures in terminals in Helsinki

Both ports and shipping companies are prepared for safe passenger traffic in many ways. We are working in close cooperation with the authorities and  passengers should also familiarise themselves with instructions issued by the authorities and comply with the hygiene and health regulations put in place by the authorities.

How to wash your hands thoroughly

Instructions for passengers and employees arriving in Finland 

  • Terminals are cleaned more thoroughly and surfaces are disinfected regularly. 
  • Terminals are equipped with disinfectant stations for passengers.
  • Passengers are reminded to maintain good hand hygiene and safety distances with the help of signs and markings, for example.
  • Use of facial masks is strongly recommended. There is a limited amount of them available at the terminals.
Terminal Open  Closed
West Terminal 2 x  
West Terminal 1 x  
Olympia Terminal   x
Makasiini Terminal   x
Katajanokka Terminal x  
Hansa Terminal x  

The City of Helsinki has health guidance points for ship passengers at  Terminal 2 of the West Harbour, Katajanokka Terminal and Vuosaari harbour.

The health guidance points offer ship passengers information on coronavirus prevention and refer passengers with symptoms indicative of COVID-19 to get tested. The aim is to prevent the further spread of COVID-19 coronavirus infections contracted on ships and ensure passenger safety. The health guidance points will not carry out coronavirus testing, at least for the time being, but will instead direct passengers to other testing stations in Helsinki, if necessary.

The City of Helsinki opened on 7 September corona testing station in Jätkäsaari, close to the West Terminal 1 (address: Tyynenmerenkatu 6, building L3).
Read more: Helsinki opening a health guidance point at the West Harbour

Ship travel


Details on travelling need to be checked directly on shipping company’s website. Information about the mesures onboard ships, rescheduling or cancelling ship passages, please contact the shipping company:

Tallink Silja: https://www.tallinksilja.fi/medialle/-/cision/expanded-release/1ab2a113…
Viking line: https://www.vikingline.fi/valitse-matka/reittimatkat/reittimatkat-kevat…
Eckerö line: https://www.eckeroline.fi/blog/ajankohtaista-koronaviruksesta/
Finnlines: https://www.finnlines.com/fi/uutishuone/koronavirusepidemiasta-johtuvat…

Published 2.3.2020. Last updated 9 October 2020: Quarantine period will be cut to 10 days as of 12 October.