A smoother passage to the departure lounge in West Terminal 2

5.4.2018 12:37:58
Lipuntarkastusautomaatti Länsiterminaali 2:lla

The new West Terminal 2 in the West Harbour is to introduce a two-phased ticket inspection system. Once the new system is in place, passengers will be able to access the departure lounge earlier than before, for example to enjoy the lounge’s café services and take in the spectacular view over the sea.

In the future, tickets will be inspected in two locations at West Terminal 2: first in the entrance hall and then in the upstairs departure lounge upon embarkation.

– We are aiming at enhanced ease of travel with these changes, says Kari Noroviita, director of passenger harbours at Port of Helsinki Ltd.
– In the future, passengers travelling to Tallinn will be able to spend even more time enjoying the services available in the upstairs departure lounge, which they can access approximately two hours prior to departure. Even though the departures times of ships are quite closely staggered, the two-phased ticket inspection ensures that passengers will get on the right vessel from the departure lounge.

The new mode of operation requires modifications to be made to the ticket inspection gates at the terminal. Once the modification works are completed, the entrance hall will feature six and the upstairs departure lounge altogether eight ticket inspection gates to ensure passengers an even smoother start for their journey at sea. 

The dismantling works in the downstairs entrance hall started on 3 April, and the gates will be installed in the upstairs departure lounge in week 15 (week beginning 9 April), after which the relevant software will be tested. The two-phased ticket inspection system will be fully available for passengers by the end of April at the latest.

For more information, please contact:
Development Manager Jussi Malm, Port of Helsinki Ltd
tel. +358 (0)50 512 2851