Assistance Service

The assistance service is intended for passengers with reduced mobility due to a physical or mental disability, those with visual or hearing impairments, elderly passengers, those with temporarily reduced mobility and anyone else requiring special assistance.

Read more about the assistance service

Luggage storage

The kiosk at the terminal keep your luggage on demand.

Prices:
Bag over 70 cm 4€/24h
Bag under 70 cm 3€/24h
Small backpack or pouch 2€/24h

Ticket machine for the public transportation

You can find the HSL ticket machine just outside the terminal.

Lost and found items

You can inquire about lost items left at the terminal by calling +358 500 469 405.
Port of Helsinki will not send any lost items, but the pick-up of the goods from the terminal can be arranged separately. Please also be prepared to prove your identity when picking up the goods.

Found goods are sent once a week to Suomen löytötavarapalvelu (the Finnish found goods service). You can inquire about any items left on the terminal there.

Property left on the ship should be asked directly from the shipping company.

ATM

ATM is located inside the terminal, on the left of the main entrance.