Assistance Service

The assistance service is intended for passengers with reduced mobility due to a physical or mental disability, those with visual or hearing impairments, elderly passengers, those with temporarily reduced mobility and anyone else requiring special assistance.

Read more about the assistance service

Luggage storage

The kiosk at the terminal keep your luggage on demand.

Bag over 70 cm 4€/24h
Bag under 70 cm 3€/24h
Small backpack or pouch 2€/24h

Ticket machine for the public transportation

You can find the HSL ticket machine just outside the terminal.

Lost and found items

You may ask about your lost items from +358500469405 or check the eOmistaja-service, Using the eOmistaja-service is easy and free of charge. If you find your belongings at the list, call +358500469405 and arrange the pickup. Port of Helsinki will not send any lost items. When picking up your item, be prepared to prove your identity.


ATM is located inside the terminal, on the left of the main entrance.