Other Services – West Terminal 2
Luggage storage
Luggage storage lockers can be found on the entrance floor of the ship terminal, next to the escalators.
Only card payment.
Maximum storage time 100 hours.
In urgent matters, please call Tel. 0500 469 405
Lockers are available during terminal opening hours. Check opening hours here.
Sizes
Large locker: 631 mm x 2114 mm x 957 mm
Small locket: 457 mm x 2114 mm x 957 mm
Prices
Basic prices
Small locker 0–4 h €3, after which €4/12h.
Large locker 0–4 h €4, after which €5/12h.
Summer prices
valid 1.6.-1.9.2025
Small locker 0–4 h €3.90, after which €4.90/12h.
Large locker 0–4 h €4.90, after which €5.90/12h.
Other seasonal prices
valid
1.12.2024–6.1.2025
17.2.-9.3.2025
18.-21.4.2025
29.5.-1.6.2026
13.-19.10.2025
1.12.2025–6.1.2026
Small locker 0–4 h €3.50, after which €4.90/12h.
Large locker 0–4 h €4.50, after which €5.90/12h.
Passengers requiring assistance
The assistance service is intended for passengers with reduced mobility due to a physical or mental disability, those with visual or hearing impairments, elderly passengers, those with temporarily reduced mobility and anyone else requiring special assistance.
Read more about assistance services.
Lost and found items
You can inquire about lost items left at the terminal by calling +358 500 469 405.
Port of Helsinki will not send any lost items, but the pick-up of the goods from the terminal can be arranged separately. Please also be prepared to prove your identity when picking up the goods.
Found goods are sent once a week to Suomen löytötavarapalvelu (the Finnish found goods service). You can inquire about any items left on the terminal there.
Property left on the ship should be asked directly from the shipping company.
Finnish Customs
Customs controls the traffic of goods, vehicles and passengers at EU’s internal and external borders.
