Passengers requiring assistance

The assistance service is intended for passengers with reduced mobility due to a physical or mental disability, those with visual or hearing impairments, elderly passengers, those with temporarily reduced mobility and anyone else requiring special assistance.

Passengers requiring assistance

Luggage lockers 

Large locker: 631 mm x 2114 mm x 957 mm
Small locket: 457 mm x 2114 mm x 957 mm

Small locker 0-6 h 4 €
Large locker 0-6 h 5 €

Maximum storage time 72 hours.
Payment only works with card payment.
In urgen matters, please call Tel. 0500 469 405

Lost and found items

You may ask about your lost items from +358500469405 or check the eOmistaja-service, Using the eOmistaja-service is easy and free of charge. If you find your belongings at the list, call +358500469405 and arrange the pickup. Port of Helsinki will not send any lost items. When picking up your item, be prepared to prove your identity.

e-Omistaja-löytötavarapalvelu / West Terminal 2  

Finnish Customs

Customs controls the traffic of goods, vehicles and passengers at EU’s internal and external borders.

Customs, for private persons