Other Services – West Terminal 2
Passengers requiring assistance
The assistance service is intended for passengers with reduced mobility due to a physical or mental disability, those with visual or hearing impairments, elderly passengers, those with temporarily reduced mobility and anyone else requiring special assistance.
Lost and found items
You may ask about your lost items from +358500469405 or check the eOmistaja-service, Using the eOmistaja-service is easy and free of charge. If you find your belongings at the list, call +358500469405 and arrange the pickup. Port of Helsinki will not send any lost items. When picking up your item, be prepared to prove your identity.
Customs controls the traffic of goods, vehicles and passengers at EU’s internal and external borders.